In 2024, Americans spent an average of six full workdays a year filling out government forms, according to the government’s own estimates. That’s a total of 12 billion hours, or $430 billion of uncompensated labor a year.

It’s easy to read something like this and say: “Oh, well, government is inefficient. That’s the price we pay for nice things.” But no, it’s not. Social Security, Medicare and the Postal Service are incredibly complex programs that are easy to use. When government is hard to gain access to, it is often by design. Republicans want paying taxes to be a hellish hassle. Programs for the poor are often designed to humiliate, punish, control or scrutinize. How the government works is always a choice. When it works poorly, we should ask why — and we should demand better.  

Annie Lowrey is a staff writer at The Atlantic and the author of the new book “The Time Tax: How the Government Wastes Our Time — and How to Fix It.” She is also, I should note, my wife, so this is a book whose ideas I have been living with for years. They have quietly infused more than a few episodes of this show. So it’s a thrill to finally get to explore them directly. 

This episode contains strong language.

Mentioned:

The Time Tax by Annie Lowrey

Give People Money by Annie Lowrey

Why Americans Hate Welfare by Martin Gilens

Book Recommendations:

My Silent War by Kim Philby

To Hate Like This Is to Be Happy Forever by Will Blythe

Gender Trouble by Judith Butler

Thoughts? Guest suggestions? Email us at ezrakleinshow@nytimes.com.

You can find the transcript and more episodes of “The Ezra Klein Show” at nytimes.com/ezra-klein-podcast. Book recommendations from all our guests are listed at https://www.nytimes.com/article/ezra-klein-show-book-recs.html

This episode of “The Ezra Klein Show” was produced by Annie Galvin. Fact-checking by Michelle Harris, with Kate Sinclair. Our senior engineer is Jeff Geld, with additional mixing by Aman Sahota, Johnny Simon and Isaac Jones. Our recording engineer is Aman Sahota. Cinematography by Marina King. Video editing by Brandon Belk-Yee, Dani Dillon and Julian Hackney. Our executive producer is Claire Gordon. The show’s production team also includes Marie Cascione, Rollin Hu, Kristin Lin, Emma Kehlbeck, Jack McCordick and Jan Kobal. Original music by Pat McCusker. Audience strategy by Shannon Busta. The director of New York Times Opinion Shows is Annie-Rose Strasser. 

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