Advertisers’ aversion to the news seems to be a neverending issue for news publishers. Tales of advertisers’ overly broad keyword blocks continue to pop up, as they did during a live recording of the Digiday Podcast at the September 2023 Digiday Publishing Summit.

“Another one we just saw was around the U.S. Open, actually, when Coco [Gauff] won and we had advertisers blocking [articles containing the word] ‘shot.’ But it’s a tennis shot, not a bullet shot,” said Blair Tapper svp for the U.S. at The Independent.

Joining Tapper on stage was Josef Najm, director of programmatic and partnerships at Thomson Reuters, who shared a similar story. Climate change-related catastrophes have dominated recent news cycles, and advertisers have created new brand-safety segments to block their ads from running against news publishers’ climate change coverage.

“It’s kind of the inverse of how advertisers are also talking about sustainability and their efforts with it. So there’s almost a little bit of hypocrisy that’s taking place there, where they’re trying to say, ‘Hey, we’re supporting something, but at the same time, we don’t want to be surrounded around the news that’s really affecting them,’” said Najm.

This issue is likely to become a bigger problem over the next year ahead of the U.S. presidential election. To get ahead of it, Tapper and Najm are trying to have more conversations with advertisers and agencies about their brand-safety efforts, such as ensuring that their keyword blocklists are updated and that ad buyers are acknowledging the nuances between news cycles and brand safety concerns.

“To sort of go back to just saying, ‘Block all this, block all that’ — it’s really sort of rudimentary when so much else has evolved so quickly, and there’s been so much more development, and it seems like this bit has stalled,” said Tapper.